You are particularly satisfied with Mondial Assistance, or on the contrary very displeased? Let us know about it ! You will help us getting better.
Congratulations and complaints concerning our services or the application of the contractual guarantees can be sent to us in writing to the Quality Service, at the address mentioned above, or by e-mail or fax.
If, after the handling of your complaint, you still disagree with us, you can turn to the Insurance Ombudsman, Square de Meeûs 35, 1000 Bruxelles, info@ombudsman.as, fax : 32 2 547 59 75.
